Q & A

Do you have questions? We have answers.  Feel free to contact us. Phone: 416 504 0333  email:  customerservice@mri-mold.ca

How do I know if I have a problem?

In a lot of cases the mold is visible. Sometimes there is a musty or earthy odour. If you don’t see it but don’t feel well in certain areas of your home or business you may have a hidden mold problem.

Will mold make me sick?

Everyone reacts differently to mold. Often, occupants of homes and business’ are suffering from numerous symptoms commonly associated with or caused by indoor mold growth. They try to overcome the issue by focusing on lifestyle or medication, but do not realize that the issue is in the indoor air they are breathing. People may suffer from allergies, asthma, colds and sinus infections, sneezing, flu symptoms, disorders, rashes, and memory loss to name a few.

I found mold in my home, is it toxic?

Visually it is hard to determine whether your mold is toxic, pathogenic, or allergenic without having air & mold samples taken and tested by an accredited lab. In any case, it’s wise to get it removed as soon as possible.

The inspector found mold in my attic, does mold.ca remove it?

We do remove mold in attics – and we do it quickly with a newly adopted process that is efficient and cost effective!

Why is there mold in my attic?

Typically it can be traced to one or more of the following issues:

  • A roof leak
  • A bathroom or kitchen improperly vented into the attic space
  • Poor ventilation, too few vents or blocked soffits
  • Lack of insulation allowing an area to condensate in the attic

I have black stuff in my cold cellar, is it mold?

This discoloration is likely mold, but may just be staining. Email us a picture at customerservice@mri-mold.ca, if you have one, let us review it and help answer your question.

I have white fuzz on some cement in my basement, is it mold?

This may be mold but in most cases, it is just ‘efflorescence’-salt leaching from the concrete or brick. Call us to find out more.

Why can’t I have a regular contractor remove my mold?

Sometimes they do, and on the rare occasion everything turns out fine. However, when things go wrong, they usually go very wrong. Contractors aren’t trained in proper mold removal procedures and risk cross contamination throughout the premises, we are.

Do you repair the drywall when you’re done?

No. However, we do provide individual contractors who perform minor to major reconstruction services. If you absolutely require a turnkey solution, we will provide you with one.

What is a clearance test?

Clearance tests are air samples taken after we complete our mold removal project to ensure we have done our job properly.

Are your trucks marked?

NO, we provide a discrete service, no marked vehicles, no orange jump suits or sirens blazing, plain brown wrapper service.